Office Profile Address:   17822 E. 17th Street Suite 300 City:   Tustin State:   CA  92780 Telephone1:   800 660-1125   Facsimile1:   800 378-8588 Telephone2:   714 550-5050   Facsimile2:   714 550-5051 Established:   1987 License #:   0705050 Branch 1:   Stockton     Managing General Agent    Wholesaler     Surplus Line Broker    In-house Premium Financing    New Producer Appointment Information Contact:   Alex Zardeneta Address:   P.O. Box 25133  City:   Santa Ana State:   CA  92799-5133 Telephone1:   800 660-1125 ext: 261 Facsimile1:   800 378-8588 Telephone2:   714 550-5050 ext: 261 Facsimile2:   714 550-5051 Send Email:   azardeneta@yates-assoc.com

Staff & Email Position Name Extension Email   Executive Officer   Jim Yates 212 jyates@yates-assoc.com   Executive Vice President   Barbara Parker-Hatch 210 bparkerhatch@yates-assoc.com   Vice President Human Resources   Chiarina Hammell 211 chammell@yates-assoc.com   Vice President MIS   Susan Treen 242 streen@yates-assoc.com   Vice President Underwriting / Marketing   Alex Zardeneta 261 azardeneta@yates-assoc.com   Accounting Manager   Blanca Cardenas 204 bcardenas@yates-assoc.com   Executive Underwriter / Broker   Betty Haun 215 bhaun@yates-assoc.com   Executive Underwriter / Broker   Chris Frost 260 cfrost@yates-assoc.com   Executive Underwriter / Broker   Michael Kwiatkowski 245 mkwiatkowski@yates-assoc.com   Executive Underwriter / Broker   Dani Davis 213 ddavis@yates-assoc.com   Executive Underwriter / Broker   Michael Tahan, CPCU 251 mtahan@yates-assoc.com   Underwriter / Broker   Veronica Mendoza 229 vmendoza@yates-assoc.com   Underwriter / Broker   Bea Sims 502 bsims@yates-assoc.com   Associate Underwriter 1   Marietta Santos 250 msantos@yates-assoc.com   Underwriter - Professional   Liability   Laurie Mann 231 lmann@yates-assoc.com   Asst. Vice President Transportation   Rudy Mendoza 507 rmendoza@yates-assoc.com   Transportation Underwriter/ Broker   Dana Ramil 512 dramil@yates-assoc.com   Transportation Underwriter/ Broker   Michelle Kounlavong 257 mkounlavong@yates-assoc.com   Transportation Underwriter/ Broker   Veronica Donan 262 vdonan@yates-assoc.com   Transportation Underwriter/ Broker   Griselda Donan 277 gdonan@yates-assoc.com   Transportation Underwriter 1   Kelly Khounvichith 511 kkhounvichith@yates-assoc.com   Transportation Underwriter 1   Jennifer Gomes 506 jgomes@yates-assoc.com   Transportation Underwriter 1   Judy Tucker 244 jtucker@yates-assoc.com   Transportation Underwriter 1   Argelia Aguilar 227 aaguilar@yates-assoc.com   Commercial Auto Underwriter   Cynthea Vaglienty 228 cvaglienty@yates-assoc.com   NEW PRODUCER APPOINTMENTS   Alex Zardeneta 261 azardeneta@yates-assoc.com   Claims Contact   Cathy Cooper 222 ccooper@yates-assoc.com

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